What We Collect and Why It Matters
We collect the information you give us when you register — your name, contact details and account credentials. When you make a deposit using Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference so we can match it to your account wallet; we
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do not store your full e-wallet PIN or password at any point. We also collect device and session data automatically — browser type, IP address and pages visited — to keep your account protected from unauthorised access. This site data helps us spot irregular login attempts
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and flag them before they affect your balance. We use your email or phone number to send account-related messages: deposit confirmations, withdrawal status updates and any security alerts. We do not sell your personal data to third parties, and we do not share it with advertisers.
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Data collected through DuitNow or FPX transfers follows the same handling rules as e-wallet data. Your information is stored on servers with SSL encryption active at all times. Where local law requires us to retain certain transaction records, we keep them for the period the law
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specifies and no longer. Access to this data inside our team is limited to staff with a direct operational need.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.